PRSA East Central District is proud to have Butler University as our educational sponsor of this year’s Leadership Development programs.
It was fall 2020, in the midst of an ongoing global pandemic, when Kyle Johannsen’s work travel was postponed. At the same time, Butler University launched a fully online Master’s of Strategic Communication program. Having always wanted to further her education by pursuing a master’s degree, Johannsen jumped on the opportunity to fill the time she would have spent traveling with the master’s classes she had always wanted to take.
“I wanted to spread my wings and see what else I could learn, what’s going on in the industry and how strategic communication is evolving in our environment— especially during COVID,” Johannsen said. “When I saw this program, it seemed like a perfect fit. It was manageable, and from a school I knew was reputable.”
With only a few courses under her belt, Johannsen has already been able to apply what she’s learned to her current role as Senior Account Executive on the McDonalds accounts for Seyferth PR in downtown Grand Rapids, Michigan.
For instance, in the Research Methods: Design and Analysis course where students walk through the entire research process, Johannsen said it was a good learning experience to understand how critical it is to take your time to do research—especially when you’re in a communication role.
“It was a really informative class every step of the way because, particularly in a PR agency setting, we usually don’t allot for budget and/or time to thoroughly research,” Johannsen said.
At the public relations agencies she’s worked for, they’ve typically relied on social media or media as the main indicator of whether or not a campaign worked. Johannsen said the research methods class gave her some really good insight into how one can generate additional analytics from various types of surveys and interviews.
In her Visual Design for Strategic Communications class, she’s been able to dive into creative design software programs like Adobe Photoshop and InDesign which has helped her communicate more effectively with her creative team counterparts.
“I’m constantly giving the creative team members direction and asking them to do projects to further support my campaigns, but I never knew how to do any of it,” Johannsen said. “I can talk to people now with more awareness of what’s actually possible versus just telling them what I want and hoping they can make it happen.”
Expected to graduate in May 2022, Johannsen still has plenty more courses to take and a lot left to learn. She is excited to continue applying what she’s learning in the virtual classroom to her own, real-world career.
“Everything I have learned from this program so far has impacted my thinking as a communication professional,” Johannsen said. “Each lesson has something that I can apply to my current profession which makes it so worth it and valuable. I can take these lessons anywhere I go in my career.”
Applications are currently being accepted for the August 2021 cohort of both our master’s and certificate program. If you’re not ready to apply, considerjoining our mailing list so we can keep you updates on important information and dates.
The ECD April 2021 Chapter Spotlight clicks on the high beams and shines brightly on the Motor City and the PRSA Detroit Chapter. Our thanks go to Sharon Tatom Garcia, APR and Detroit Chapter President for offering Spotlight information and insights into her chapter.
You may think it takes a hard sell to close the deal in Motown. But Sharon was quick to take the ECD pitch for putting Detroit in the Spotlight:
“We’ve been thinking about reaching out ever since Jennifer Day became a Platinum Award winner and ascended to the PRSA board. Your chapter has a lot to be proud of – including our esteemed past president Jennifer Flowers Kolf!”
War-time Detroit was not back to manufacturing cars yet in 1945 when the PRSA Detroit chapter was founded. But Sharon rolled out the chapter history like the gleaming Ford Super DeLuxe Tudor, the most popular car of 1946.
The Detroit chapter emerged from the tough COVID year of 2020 with a similar post-war resolve to be better than ever. They pulled off dynamic virtual events for the board retreat and the annual meeting. “We wanted our members to feel supported and to provide value when they needed it most,” said Sharon.
They continued to lean in to D&I initiatives, working to build the board and committees with a diverse group of leaders which represent the makeup of metro Detroit and offering a “Diversity Moment” during board meetings.
Most of all, they honored their people. From the most esteemed members who have risen nationally in PRSA, to the hardworking committee volunteers, both young and seasoned pros, and the loyal senior council members who continue to renew their memberships long after retirement. “They are of great value to the chapter,” said Sharon.
Special recognition goes to a contributor who is the “secret sauce” of the chapter. What will Detroit do without her? Find out how they carry on.
ECD 2021 CHAPTER SPOTLIGHT SURVEY – PRSA Detroit Chapter
Completed by Sharon Tatom Garcia, APR; 2021 PRSA Detroit Presidentwith help from the PRSA Detroit Executive Board
Give us a brief history of your chapter.
Our Detroit chapter was formed in 1945, 76 years ago, with 260 members. In March 2020 we had over 350 members, but we soon began to see a sharp decrease in membership due to economic insecurity around the COVID-19 crisis. We are excited to see our membership beginning to increase once again. Tradition holds that at the annual meeting in November, the incoming president shares their vision and some key objectives with the chapter, and the board and committees will work together to accomplish them throughout the year.
#1 goal for 2021: Every member finds value in their membership.
This year’s key objectives are to increase mentorship and networking opportunities and provide professional development programs around leadership and our roles as communicators in diversity, equity and inclusion.
Who are your current executive officers?
President – Sharon Tatom Garcia, Director of Communications, The Salvation Army, Eastern Michigan Division.
Past President – Kim Eberhardt, Account Director at Identity.
President Elect – Michelle Gilbert, Vice President – Public Relations, Heartland Region at Comcast.
Treasurer – Maribeth Farkas, Account Supervisor at Caponigro Public Relations.
Secretary – TaQuinda Johnson, Social Media Specialist at Eastern Michigan University.
Describe your membership.
Our members are PR and communications professionals representing agencies of all sizes, sole practitioners, nonprofit, government, education, and corporate spanning numerous industries, including automotive, healthcare and technology.
What is normally your biggest project of the year?
Our annual meeting attracts the largest audience each year. Even last November, during Michigan’s second COVID-19 shut down, we held a virtual annual meeting in which we saw a very solid turnout. We welcomed our newly elected board members, thanked those whose terms were up, celebrated Kelly Rossman-McKinney, APR, Fellow PRSA, being elected into the PRSA Detroit Hall of Fame and reflected back on the challenging year in a video featuring members.
(Photos include the 2021 board retreat in December. Board members and their committee volunteer gathered for a meet and greet and to establish goals and objectives for 2021).
But our biggest ongoing focus is on creating consistent programs that resonate with our members.
How has your chapter pivoted with the COVID-19 pandemic?
In addition to holding a successful virtual annual meeting, we have continued to provide virtual robust and relevant professional education programs to our members – all at no cost to members.
Between May and December of 2019, we created a program called “Professional Transition Connect,” which connected PRSA Detroit members who had been furloughed or laid off due to the COVID-19 crisis, with nonprofit communications leaders. This program’s objective was to assist our members by offering professional communications services to nonprofits in need; in return, the member had the opportunity to keep their resumes up to date during their layoff, as well as network and make new professional connections during an extremely uncertain time. We wanted our members to feel supported and to provide value when they needed it most.
How has your chapter leaned into Diversity, Inclusion and Equity?
I’m proud to share that our Diversity and Inclusion Committee grew in volunteers this year! We currently have 6 committee members and 3 of them are on the board. Our overarching objectives for 2021 continue our longtime commitment to leadership in the D&I space.
Continue partnering with MI PRSA chapters on MI-wide DE&I strategies so that we can continue to provide leadership and resources to our members at a statewide level
Provide interesting and relevant programming, and collaborate with expert leaders and speakers
Building a leadership pipeline for communications professionals currently underrepresented.
Establish a “Diversity Moment” during board meetings. A D&I committee member will research a trending topic and present a bite-sized report (including guidance and best practices). This investment during board meetings has been an effort to deepen the board’s knowledge of important DE&I topics so that they may serve as informed allies in the workplaces they represent.
What is your chapter’s proudest achievement? Why?
We are proud to have grown so many stellar leaders – many of whom have risen to regional and national levels of PrSA service. Jennifer Day, APR, Platinum Award winner, ascended to the national PRSA board, and our very own Jennifer Flowers Kolf, APR, is an ECD past president. We are also extremely proud to be one of the leading chapters in members achieving the APR. I personally am proud of the Detroit’s chapter’s response of leadership and strong communication when the COVID-19 crisis began, and around the national reckoning after the murder of George Floyd and subsequent protests.
What’s your secret to a “happy chapter”?
Certainly, sponsor support helps keep our chapter vibrant, particular during a year where we were not holding in-person events for a fee.
In addition to the generous support of our sponsors, our chapter remains strong thanks to the tireless efforts of our volunteer leaders who donate their time and talent to serve on the board and committees. Without their creativity, expertise and grit, we couldn’t provide the resources that we do.
Any “little known fact” about your chapter to share?
One thing – or rather, one person – has been our secret sauce for many years. For over 33 years, Nancy Skidmore has served as a friendly face at programs, and has provided countless connections and counsel to communications professionals throughout every stage of their careers. On top of her stellar administrative duties, she provided meaningful professional and even personal support and care when a member needed it most. She retires on April 30 and her presence will be truly missed.
Do you have a preferred contact email in case other ECD chapters have a question for you?
PRSA ECD’s inaugural Leadership Forum on March 25 emphasized APR. The forum’s keynote speaker was Tara Smith, MS, APR, Graduate Director and Public Relations Instructor at University of Delaware, and Founder of Tara Lynn Communications. Tara has more than 15 years of experience in PR and is active with PRSA. She currently serves as Vice President and Ethics Officer for PRSA Delaware Chapter. Previously, Tara served nationally on the Educational Affairs Committee, was an officer of the Board of Directors for PRSA New York, and held numerous leadership positions with PRSA Georgia.
ECD Leadership Forums are designed to share effective practices related to chapter leadership and excellence in the public relations profession. Forums are open to PRSA and PRSSA chapter leaders and members of the district. ECD 2021 Leadership Forums are sponsored by Butler University Strategic Communication Graduate programs. ECD board secretary Kaylin Staten, APR (PRSA West Virginia Chapter) and director-at-large member Jennifer Kramer, APR (PRSA Akron Chapter) are co-chairs of the Leadership Forums.
The ECD March 2021 Chapter Spotlight shines on the West Michigan PRSA Chapter. We’re grateful to Kim Skeltis, APR and WMPRSA President for providing the information and insights into her chapter.
We knew Kim would be compelled to sing the praises of West Michigan PRSA, especially since ECD owes so much to West Michigan’s legacy of leadership. I wrote Kim and said, “I’ve been thinking about reaching out ever since interviewing Clare Wade about her Fellowship. Your chapter has a lot to be proud of – including our esteemed past president Adrienne Wallace!” How could she refuse?
You’ll learn in the March Chapter Spotlight how West Michigan embraced the challenges of COVID-19 and Diversity & Inclusion.
“We switched to 100 percent virtual programming in 2020, which we are continuing in 2021,” says Kim. “The silver lining is we can bring in national-caliber speakers without paying travel fees, and we can pass along cost savings to our attendees. We’ve reduced monthly program pricing… our programs also are more accessible, with virtual access eliminating geographic boundaries.”
The pride comes through with WMPRSA’s PRoof Awards, and the new D&I Program. “We knew it was the right thing to do – but the proof was in the attendance figures,” said Kim. “It tells us that there is a strong desire for more professional development programs on this important topic.”
And there are always the small surprises that come when chapters bask in the glow of the Chapter Spotlight. For West Michigan… watch for the “May-December” serendipity of their membership!
ECD 2021 CHAPTER SPOTLIGHT SURVEY – West Michigan PRSA Chapter
Completed by Kim Skeltis, APR; 2021 WMPRSA President
Give us a brief history of your chapter:
The West Michigan chapter of the Public Relations Society of America (WMPRSA) was formed in 1984 and is one of four chapters in Michigan. WMPRSA represents the largest geographic footprint of Michigan’s PRSA chapters,comprising 100 PRSA members in the western half of Michigan’s Lower Peninsula. We also are the sponsoring chapter to PRSSA chapters at Ferris State University and Grand Valley State University.
Who are your current executive officers?
President: Kim Skeltis, APR (Blue Blaze Public Relations)
President Elect: Andria Romkema (The Right Place, Inc.)
Secretary: Kristen Krueger-Corrado (Grand Rapids Public Library)
Treasurer: Adrienne Wallace, PhD (Grand Valley State University, BlackTruck Media + Marketing)
Immediate Past President: Amanda St. Pierre, APR (Aquinas College)
Describe your membership:
While the chapter represents a large geographic area of West Michigan, 77 percent of our members hail from Greater Grand Rapids. Our WMPRSA membership is comprised of a diverse cross-section of industries and company settings. Our members primarily support the healthcare, association/nonprofit, professional services, education and retail industries. Work settings are almost an even split between agency (29 percent), nonprofit (27 percent) and corporate (24 percent), with the remaining 20 percent a combination of education, government and other settings.
WMPRSA includes professionals at every end of the career spectrum – with 41 percent of membership with 10 years or less of experience, 29 percent with 11 to 19 years of experience, and 31 percent at 20-plus years of experience. We also are proud to boast 29 members Accredited in Public Relations and two in the PRSA College of Fellows.
What is normally your biggest project of the year?
Our biggest project of the year typically is our PRoof Awards, the “Oscars” of the West Michigan PR industry. This not only is our highest attended event (and full of fanfare and networking in a beautiful setting), it is an important annual chapter fundraiser. We are excited to bring it back in 2021 after a one-year hiatus due to COVID. We have retooled it to be a “look-live” virtual program, and we’re allowing entries for work completed in 2020 and 2019. We also added two new project categories this year – COVID Communications and Diversity, Equity and Inclusion.
How has your chapter pivoted with the COVID-19 pandemic?
Like many PRSA chapters, we had to rethink how we would gather so we could meet safety guidelines yet continue to give our members value. We switched to 100 percent virtual programming in 2020, which we are continuing in 2021. The silver lining is we can bring in national-caliber speakers without paying travel fees, and we can pass along cost savings to our attendees. We’ve reduced monthly program pricing since our events have gone virtual, making these programs free for those who are unemployed, underemployed or students. Our programs also are more accessible, with virtual access eliminating geographic boundaries, plus closed captioning and ASL available by request.
While we started this program back in late 2019, we ramped up our experience-based cohort gatheringsduring the pandemic as an important networking channel.Our chapter created three cohort groups by decade (0-9 years, 10-19 and 20+) that meet regularly to talk about relevant issues. These roundtable discussions are more informal and lead to additional networking – and best of all, they are free to members.
How has your chapter leaned into the issue of Diversity, Inclusion and Equity?
We readily admit we have more work to do in this area, starting with diversifying our membership base (only three percent of our members identify as non-white). That said, we have stepped up our commitment level this year by creating a Diversity, Equity and Inclusion Committee as one of our chapter’s eight committees.
We also continue to host an annual signature DE&I event, which we have done since 2019 (our second-highest attended event annually after PRoof Awards). We are further working to integrate DE&I as an ongoing theme in our regular programming, evidenced by our February program, “Actions, Authenticity & Allyship,” aboutwhy we need to develop a long-term strategy for advancing equity. Finally, we created a WMPRSA Diversity, Equity and Inclusion Fund Grant in 2019 for PRSSA seniors who wish to pursue a DE&I experience, in which they can apply for up to $1,000 toward that experience (they also will receive their first year of chapter membership dues free if joining the WMPRSA chapter upon graduation).
What is your chapter’s proudest achievement? Why?
Probably our chapters’ most recent proud achievement is the addition of a signature annual diversity, equity and inclusion program. We knew it was the right thing to do – but the proof was in the attendance figures. We had 212 people attend the first year ever – many of whom weren’t members. It tells us that there is a strong desire for more professional development programs on this important topic. The related scholarship fund created that year is something to be proud of to recognize the importance of advancing DEI in the communications community within West Michigan. The fund is intended to support the next generation of diverse communications professionals following the lead of the PRSA Foundation, whose mission is to support rising talent and improve diversity.
Any “little known/fun facts” about your chapter to share?
We have almost the same number of members with five or less years of experience (27 percent) as we have members with 20-plus years of experience (31 percent). That’s quite a range! We also have a high ratio of APRs among those who are eligible, with 43 percent of eligible members having their Accreditation in Public Relations. And two Fellows isn’t bad either!
What’s your secret to a “happy chapter” – especially in the challenging year of 2020
I think the secret to a happy chapter, especially in these difficult times, is to continue finding ways to add value and stay relevant. That means providing ongoing communications, timely programming reflecting current events, and creative ways to connect and network when we can’t gather in person. It also means meeting members where they are at financially, noting we’ve seen the largest attrition rate in our chapter’s history in the last year from job loss, dues no longer being paid by employers, and other financial hardships. We always have room for improvement, but in our 2020 membership survey, we were gratified to receive feedback like, “You guys are doing a great job during this tough time. Appreciate the effort!” “You are doing a fantastic job when everyone is reinventing how to offer value. Thank you!” and “Doing well despite difficult times.”
Do you have a preferred contact email in case other ECD chapters have a question for you?
PRSA East Central District is proud to have Butler University as our educational sponsor of this year’s leadership development programs.
Kevin Wang came to Butler University in 2011. It was his first full-time teaching position outside of graduate school, and he was joining Butler’s College of Communication early in its inception. He, alongside his colleagues, was integral in building the undergraduate Strategic Communication program at Butler.
Fast forward to today—Wang is no longer in Indianapolis. In fact, he’s living in Taiwan—but that hasn’t stopped him from staying closely connected to the Butler community. Wang teaches Research Methods Design and Analysis for Butler’s fully online Master’s of Strategic Communication program which launched in fall 2020. Excited to be a part of a program he shared a few insights about the course he teaches and the program overall.
Q: Can you share a little about the course you teach and why it’s relevant in today’s world?
A: I teach Research Methods Design and Analysis. Through my pre-course survey, I found that the great majority of students have not taken a research methods course before. Yet many of them are responsible for, or are doing, research in their current position. So you can imagine, many of them didn’t feel confident about what they do. And logically, it just doesn’t seem right. You have all these organizations putting people in charge of doing research who don’t have much background in research. I ask my students very purposely every week to talk about how they can take the concept we’re learning about and apply it to their current organization. I ask them to reflect critically and apply these things.
Q: What is the most interesting topic within your course?
A: As someone who has taught research methods for a long time and who enjoys teaching it, everything about research methods is interesting to me. For me, if I had to pick one, the topic that I find most interesting, is data visualization, which is how we can communicate complex information and complex data clearly and effectively through visualizations and graphics.
Data visualization is a topic that I think resonated with many students because of their strong desire to learn more about how to communicate effectively and clearly. We live in such an information-rich environment and our job as communication professionals is to not only gather data and gather research, but also know how to share those results and turn those results into actionable insights.
Q: How are you having students apply what they learn in your classroom to the real world?
A: I have my students walk through the entire research process. From conceptualization to presenting the results. Until they do that, they don’t realize that as a researcher they can do a lot to influence the outcomes. Most students expressed that they were nervous about this class, and a lot of them said in course evaluations that they are now more confident as a researcher. Here are a few of the qualitative comments from the course evaluations:
“For the first time in my career, I believe I understand how to collect, organize, and analyze qualitative data—a deficiency I’ve battled for years to no avail.”
“I thoroughly enjoyed being able to take the statistical concepts we learned and apply them to real world situations.”
“Every week there was a piece of the material that was applicable to most of our roles.”
Who would be a good fit for the master’s program?
A: I would say this program is best for mid-career professionals who want to update their skills—get a refresher—or people who are looking to make a change in their career and move into strategic communication. People who are mid-career professionals are probably going to get the most out of our programs because they’ll be able to take the things they learn and apply them right away.
Applications are currently being accepted for the August 2021 cohort of both our master’s and certificate program. If you’re not ready to apply, consider joining our mailing list so we can keep you updates on important information and dates.
Value of Accreditation in Public Relations is Topic of Inaugural Session
PRSA East Central District (ECD) will host a new learning series each quarter beginning this month, which is open to all Public Relations Society of America (PRSA) and Public Relations Student Society of America (PRSSA) members in the district. The ECD Leadership Forum will focus on sharing effective practices related to chapter leadership and excellence in the public relations profession.
Tara L. Smith, M.S., APR, the director of the M.A. in Strategic Communication program and a full-time instructor for the University of Delaware’s Department of Communication, will kick off the series Thursday, March 25 with “Perception is Reality: Why the APR Matters.”
Smith is also the founder of Tara Lynn Communications. Previously, Smith lived in New York City and worked in public relations and corporate communication roles at the NBCUniversal News Group headquarters, Time Warner Inc., and Ketchum Public Relations.
For more than 15 years, Smith has been active in PRSA. She currently serves on the Board of Directors for PRSA Delaware as the Vice President and is the Ethics Officer for the chapter. Previously, Smith served nationally on the Educational Affairs Committee, was an officer of the Board of Directors for PRSA New York and held numerous leadership positions with PRSA Georgia.
Throughout her career, Smith has gained recognition from notable industry awards, including the CLIOs, SABREs, and the coveted PRSA Silver Anvil Award. She was also selected as PR Week Magazine’s 2006 Student of the Year during her senior year of college. Smith completed her M.S. in public relations and corporate communication from New York University with distinction and a B.A. in public relations from The Pennsylvania State University. In 2017, she attained Accreditation in Public Relations (APR).
PRSA ECD Leadership Forums ECD 2021 Leadership Forums are sponsored by Butler University Strategic Communication Graduate programs. ECD board secretary Kaylin Staten, APR (PRSA West Virginia Chapter) and director-at-large member Jennifer Kramer, APR (PRSA Akron Chapter) are co-chairs of the Leadership Forums.
About PRSA East Central District Established by PRSA in 1954, the East Central District is one of 10 districts in the society serving as a vital link between local chapters and national. ECD is dedicated to advancing leadership development, programming, and award recognition within our 17 district member chapters in PA, OH, WV, KY, IN & MI. For more information, click here.
PRSA East Central District is proud to have Butler University as our educational sponsor of this year’s leadership development programs
Butler University is one of the region’s most outstanding and innovative institutions for teaching and learning as confirmed by recent U.S. News & World Report rankings. And our Strategic Communication graduate programs are a reflection of our excellent academic programs.
Our students could give many reasons to apply to our programs but here are five of our favorites.
1. Learn the skills for the job you want.
A master’s degree or certificate in strategic communication could open doors at the highest level for employment in public relations and advertising agencies, non-profits, large hospital and health systems, higher education, politics, tourism, and countless other fields.
2. Understand how to leverage all types of communication.
Our program follows the PESO model, identifying and maximizing synergies across paid, earned, shared, and owned communication channels. You’ll learn why, how, and when to strategically utilize these forms of communication to build comprehensive campaigns.
3. Achieve your employer’s objectives (and be able to prove it).
Research and data allow you to connect your outreach efforts to valued outcomes. “Awareness” still matters, but so do engagement and actionable results. You will be able to show that you moved the needle in all categories.
4. Learn to move multiple audiences to action.
When you research your targeted publics, create relevance, and connect with them, you set the stage for change. You’ll learn how to effectively engage with your audiences to help your organization reach its goals and objectives.
5. Translate research and data into language others can understand.
Data is vital to sound strategies, but it can be confusing and dangerous if used incorrectly. Your skills will help you translate research and data into effective communication in presentations, grant requests, web copy, management and board reports, and more.
On the Feb. 24 ECD board call, Michael Cherenson, APR, Fellow PRSA, introduced the “PRSA Voices4Everyone” initiative as a synchronized strategic program based on the principles of effective and inclusive communication.
“We’re creating an atmosphere where democracy and informed decision-making can thrive,” said Michael, co-chair of the Voice4Everyone Task Force. “We want to activate a national conversation and create social change in some of the most pressing issues of our day. It’s a giant elephant and we’re going to take one bite at a time.”
“We’ve got to get PR people involved in community, with more community service,” he said. “The goal is to start with web platform with four pillars, each with actionable tools.”
Michael defined and commented on the four pillars:
Combating misinformation (He compared getting started on this task as “looking both ways before crossing the information superhighway.”)
Embracing D&I (He underscored this as “one of most important missions of our day, to bring the nation together.”)
Driving Civic Engagement
Modeling effective Discourse
PRSA National Chair T. Garland Stansell, APR, unveiled advocacy initiative Voices4Everyone at the 2020 Leadership Assembly. He said the goal would be to use the power of public relations to shift the conversation and increase civic engagement through better, more inclusive civil discourse.
Public relations practitioners would be positioned as thought leaders in combatting misinformation and promoting diversity and inclusion, among other elements of the Voices4Everyone campaign.
A dedicated website will hold materials to enhance the capabilities of PRSA members. PRSA plans to elicit the input and help of members to build out materials and messaging for the Voices4Everyone initiative. A formal rollout with chapter activation will come in the new year.
According to Michael, that rollout is about to begin.
“While being developed by national, it is a local program,” he said. “The goal is to get all members to activate on a local level. The goal is for content to be developed by chapters.”
He uses as examples a civility program by the Minneapolis PRSA chapter doing a civility program and a professional development session on misinformation by the San Diego PRSA chapter. “As much as it’s being populated by the committee, will use crowd sourcing as well,” he said.
“We’re honoring our obligation to serve the public interest,” Michael concluded. “We couldn’t be more proud of what we’re doing it. I want to give birth to it but want all of you to own it.”
ECD Chair opened the Q&A session. “Our chapters are tackling a lot of these topics,” said John. “In regard to timeline and website, when will that roll out?
“Within a week or two,” said Michael. “We’re very close. It’s an evergreen program – we will be adding content. It’s a platform – a meeting place of ideas to add more tools to the conversation. Misinformation and D&I will be the most populated, but the others will take off. Each week will look much different.”
Chris Lynch from Cleveland PRSA chapter asked, “What is national doing to get this message to cut through the clutter?”
“We can add comments,” said Michael. “It will be, ‘Here’s what we’re doing about it.’ A lot of things we’re going to be doing – attitude inoculation for example – members will ask, ‘What is that?’ It is a data driven approach. I’ve been in touch with academic leaders, getting research. It’s not what you say, it’s what we do. We are going to clean up the information environment, welcome ideas, encourage involvement in the community and invite discourse with each other.”
Michael offered examples of local community outreach that would serve the goals of Voices4Everyone and might raise awareness of PRSA.
“Go to libraries, schools, law enforcement – that will bring in membership,” he said. “It’s an opportunity to reach out to different people. Why not reach out to Ohio libraries to use games in classroom? What an opportunity. It’s not a primary goal but could be an outcome.”
He also offered a challenge to ECD. “it’s a perfect opportunity for the district to take a lead on this.”
Michael emailed his contact information and wrote, “Please feel free to reach out with any questions. Looking forward to working with everyone.”
Executive Vice President, Success Communications Group Lincoln Park, NJ
More about Michael Cherenson:
In 2009, Cherenson served as Chair and CEO of the Public Relations Society of America. Prior to that, he served as the society’s Secretary, on its national board of directors, as chair of its Advocacy Advisory Board, and liaison to its Board of Professional Ethics and Standards. During his tenure on the Board of Directors, Cherenson co-authored a PRSA study on MBA Programs, with emphasis on communication curricula. In 2005, he represented PRSA on Capitol Hill to address bills aimed at regulating video news releases. That same year, he represented the U.S. State Department and its Bureau of International Information Programs on a mission to Croatia, where he served as a keynote speaker at the 6th Annual Croatian Public Relations Association Conference.
In January 2020, Cherenson was elected to serve a two-year (2020-2022) term as the National Professional Adviser to the Public Relations Student Society of America (PRSSA). The foremost organization for students interested in public relations, PRSSA has nearly 10,000 members on some 375 college and university campuses around the world. Currently, Cherenson is a member of the PRSA’s Educational Affairs Committee and serves as a site team member for the Group’s CEPR Certification program.
From PRSA Fellow Scott Hanson Jan. 7, 2021 blog post after attending the Voices4Everyone webinar:
Mike Cherenson, APR, Fellow PRSA, and executive vice president of SCG Advertising and Public Relations, says we need to “pre-bunk“rather than “de-bunk.” Debunking is a tall order due to the speed of the information highway and the fact that, according to MIT, it takes true stories about six times as long to reach 1,500 people as it does for false stories to reach the same number. And false news stories are 70 percent more likely to be re-tweeted than true stories.
He says to pre-bunk we should take these steps:
Fact check and verify the information. Essentially, look both ways before crossing the information superhighway.
Understand that the top sources of spreading disinformation are Facebook and politicians. Know that information overload can create “censorship by noise.”
Media Literacy. Learn how to sort online fact from fiction: check out MediaWise and FirstDraft.
Cherenson went on to say that most people want to make good decisions. They don’t want to be fooled or deceived, regardless of their politics or beliefs.
He said the truth needs an advocate. It’s up to us to help facilitate that and keep the clutter of disinformation off the information highway.
PRSA DIVERSITY AND INCLUSION STATEMENT
In lieu of a definition of diversity and inclusion, the D&I Committee is focused on providing a contextual overview of these areas. Further, the D&I Committee believes that diversity in the context of PRSA may serve to “exclude” areas, communities, interests, etc.
Recognizing that members and Chapter D&I liaisons will require information to frame efforts, the diversity and inclusion statement below was developed and approved for use: Diversity and inclusion are integral to the evolution and growth of PRSA and the public relations industry.
The most obvious contexts of diversity include race, ethnicity, religion, age, ability, sexual orientation, gender, gender identity, country of origin, culture and diversity of thought.
However, in a rapidly changing society, diversity continues to evolve and can include class, socioeconomic status, life experiences, learning and working styles, personality types and intellectual traditions and perspectives, in addition to cultural, political, religious and other beliefs.
These defining attributes impact how we approach our work, connect with others and move through the world. Inclusion, according to the Society for Human Resource Management (SHRM), is defined as “the achievement of a work environment in which all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success.”
Inclusion is not just about having that “seat at the table” but is about ensuring everyone’s voice is heard and fully considered. Diversity and inclusion are proactive behaviors. Respecting, embracing, celebrating and validating those behaviors are integral to PRSA’s DNA.
Diversity and inclusion are vital to the success of our profession, our members and the communities in which we live and work. It is essential and is our responsibility as members of the Society to carry this forward.
Ally Caldwell helped ECD kickoff 2021 with the first “Best Practice” presentation of the year “Virtual Award Ceremonies” in the Jan. 27 ECD board call. With the pandemic still presenting unknowns about in-person event planning in the calendar year ahead, it was appropriate to discuss the evolving world of virtual. Ally is an account executive at Güd Marketing in Old Town Lansing and a Awards Committee chair for Central Michigan PRSA. She shared what her chapter learned about Virtual Award Ceremonies in the planning and staging of the virtual 2020 PACE Awards.
“I’m excited to meet you all even if it’s in a virtual space,” said Ally, who is quick to say her chapter learned virtual on the fly. “I don’t know if I can put a Best Practice together based on one year of virtual awards ceremony so bear with me!
Ally introduced everyone on the call to the Central Michigan PRSA territory and noted that the 2021 ceremony will mark the 35th annual PACE awards.
“Normally we would prepare awards in February for an April ceremony,” said Ally. “But that was just as the world started shutting down. We immediately pivoted – I remember putting out a statement of cancellation, realizing it was the most important thing at the time. There was lag time of a couple of weeks before deciding about virtual – we thought maybe we could reschedule in the fall – but we immediately began making plans for a virtual ceremony. We pulled it off in June and had the awards in the fall.
What we learned:
Keep an open mind – “It’s the most important part. It’s easy to get hung up on ‘We’ve always done this.’ 2020 forced us in a lot of ways to open up and think on our feet. There was a lot of great work and the last thing we wanted to do was shove that under the rug. We wanted our chapter to connect and celebrate people who won awards.”
Partnership are important – “We could not have done virtual at all without our sponsors. We had some lined up before the shut-down. When we reached out, a lot were still interested. In-kind sponsorships were important. A lot of folks were willing to pitch in. None of us were experts on streaming. We’re thankful for the people who helped.”
Communicate early and often – “In the moment we were so focused on getting it on the calendar, we didn’t reach out to winners as early as could have and given them more time to put together acceptance videos.”
Engage your audience – “Even if things go wrong, be prepared to go with the flow, and the technical issues. Everyone was open and forgiving for the situation. Don’t be afraid for things to go ‘imperfectly perfect.’”
Give yourself some grace – “We’re proud of what we put together, even in a short time period. Super proud of what we were able to accomplish. There could be a hesitancy about technical difficulties and what membership might think of a pivot like this. It was important to celebrate their accomplishments even if it looked a little bit different. Everyone enjoyed the ceremony, maybe even better in the comfort of own home.”
“We had about 30 to 40 people watching live, and after the fact on the Facebook page. We could have had more watching. We had only two weeks to promote. The ticket structure went away (no fees). More people were incentivized to watch.”
How did you adjust your sponsorship packages? “Our committee has had a sponsor package the last few years, We cut them in half and created new benefit packages. We were able to recognize (sponsors) in the virtual event and use them in promotion. We allowed for video and speaking opportunities, interesting banners, etc. We recognized we were not providing the same benefits to the organizations sponsoring. We did have the benefit of having some locked-in for the in-person event. This (2021) will be the first year going into it with the same lower packages.” (Ally encouraged members to contact her at Ascaldwell105@gmail.com for more specific information on the financials).
How did you decide to use winner acceptance videos? – “An integral part of our ceremony is people coming up and accepting awards. We focused on the Pinnacle awards. We were quick on our feet to get videos form those who won and recognize the people involved. We got a video from all but one organization. It worked well and we hope to continue it. It was the most event organizational part of it – we had 20 to 30 videos total.
Which platform did you use? “We used the Crowdcast platform and streamed through Facebook live. Crowdcast allowed people to chat throughout; Facebook allowed us to view in the middle of the ceremony and watch later.”
I see Cleveland just had a virtual program and it sounds awesome. I would like to know more about that. Jennifer Day said Cleveland charged $10 and it was very nice. Central Michigan PACE awards acceptance speeches sounded like a really good idea.
Chris described Cleveland’s virtual awards in the Chapter Roundtable and offered to send a link to the event.
By Andrea Farmer, APR, 2020 Director at Large and 2021 Treasurer
We’re excited to announce the results of the East Central District’s 43rd annual Diamond Awards competition, which recognized public relations excellence in both campaigns and tactics. The Diamond Awards are open to any public relations professional who is either a member of the 17 Public Relations Society of America chapters within the East Central District or a non-member of PRSA whose place of business is within the district’s boundaries. The East Central District covers the states of Indiana, Kentucky, Michigan, Ohio, western Pennsylvania and West Virginia.
A hearty congratulations to SET SEG from the Central Michigan Chapter for winning the Best of Show award for “SET SEG Family Healthcare Center.” SET SEG, a non-profit company providing employee benefits, workers’ compensation and property/casualty services to Michigan’s public schools, opened the SET SEG Family Healthcare Center, a primary care facility that exclusively serves mid-Michigan public school employees and their families. This campaign used numerous strategies and tactics to target school districts to increase utilization of the healthcare center.
The complete list of winners is here. Congratulations to all!
The 2021 Diamond Awards program will open in spring 2021, so start preparing your submission now!